This policy outlines information about our commitment to your privacy and your data in relation to Note Taking Express Ltd and all of its products and services.
We are committed to ensuring that your privacy is protected. If we ask you to provide personals information by which you can be identified when using our website, surveys or at face-to-face engagements, you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time. We will notify you of any changes to this policy.
Registration forms, surveys and software requests: site registration forms and/or surveys and/or software requests may require users to share contact information, including your name, job title, email address, postal address and telephone number. We use this information to fulfil delivery of ordered products and services. If the user receives software from us, we will use that information to send essential updates about software improvements. These are occasional and deemed in the interest of the user to receive such updates. We don’t use contact information to send regular updates to users about the company, its products or its services unless the user explicitly opts in.
We may keep a record of the following details about account holders:
When we conduct surveys we may keep a record of the following respondent details:
We may keep a record of the following details about users subscribed to our updates and notifications:
We may also keep a record about products and services users have received from us. Payment details such as credit card information is collected through secure server connections.
We require this information to fulfil orders. We may use user information to diagnose problems with our server; understand users’ needs; improve the usability of our website; gain insight into usage of our products and services; provide a better service to users; and for our own internal record keeping. This information may also be used to help identify you and track referrals, prevent or report incidents of credit card fraud, or for other purposes deemed reasonable and necessary by us. Any user who has received software from us, either paid for or free, is deemed a legitimate user of our software and therefore may be sent essential updates, via our third party email platform, about newly available software upgrades. In the majority of cases, the frequency equates to one or two updates a year. In each instance an unsubscribe link is included. From time to time, we may use your information to contact you for market research purposes. We may contact you by email or phone. We do not share your information with any third party so that they can target you with associated marketing, or for any purpose other than those referenced in this policy. We use third party platforms as an essential component of our operations in order to fulfil services, run webinars, deliver online training and disseminate email communications. The auxiliary platforms act on our behalf as data processers and meet strict data policies including GDPR. Non-sensitive information may be e-mailed to Note Taking Express staff, representatives or agents. This e-mail is generally not encrypted. As such, there is a small chance that the information could be intercepted by third parties. Visitors always have the option to provide this information in an alternative format.
Our registration forms give users the option to opt-in to receive marketing updates about our products and services.
When users receive emails from us, via our third party email platform, you are given the option to unsubscribe or update your preferences on how frequently you would like to receive an update from us. Recipients of marketing emails, via our Third Party email platform, can update their information using the preference update link provided in emails.
Requesting your information to be deleted
Users can request for their information to be deleted from our records. Write or email using the address at the foot of this statement.
We are committed to keeping your information secure. Security measures are in place to safeguard and secure the information under our control and prevent unauthorised access or disclosure of information. These measures include the use of secure servers to collect the information, encrypted databases, storage of the information in non-public areas of the servers, and other measures as deemed reasonable and necessary. If there is a personal data breach on our website, and that breach is likely to result in a risk to the rights and freedoms of our users (for example, financial loss, breach of confidentiality, discrimination, reputational damage, or other significant social or economic damage), we will ensure that the Information Commissioner’s Office is informed of the breach without delay, and in any event, within 72 hours after having become aware of it. In the event that a personal data breach is likely to result in a high risk, that is a higher risk than that described above, to the rights and freedoms of our users, we will ensure that all affected users are informed of the breach directly and without undue delay.
Our website may contain links to other websites of interest. Once you leave our site we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites. Other sites are not governed by this privacy statement.
Based on guidance from the ICO around GDPR, we have made every effort to ensure our user’s rights are observed and upheld. Below, we have outlined your rights below and our obligations in relation to how we handle your information.